Facebook Messenger AI Chatbot
Let the assistant answer Facebook Messenger for your Page. Messenger always delivers through a Facebook Page rather than a personal profile, so what you connect is a Page you administer.
One popup, or the manual route
The straightforward way is a single popup: choose your Page, allow access, done, nothing to copy and nothing to configure on Facebook's side. The alternative exists for anyone who already runs their own application on Meta's developer site and would rather keep messages inside it. That route is genuinely technical, and the guide says so plainly rather than pretending otherwise.
What the assistant brings to a Page inbox
Page inboxes fill up with the same handful of questions, opening hours, delivery times, whether something is in stock. The assistant answers those from your own documents at whatever hour they arrive, and hands over the ones that need a person when you have the Human Handoff add-on.
What connecting Facebook Messenger involves
- Two Ways In
- The Manual Route
- Point Facebook at ProxyAI
- Let Real Customers In
- Test It
- The 24-Hour Rule
Facebook Messenger questions we get asked
- Does it need access to my personal Facebook account?
- It connects a Page you are an admin of. Messenger has no route to a personal profile, for any service.
- Can I keep answering manually as well?
- Yes. The Page inbox still works exactly as it does now, and a human reply simply takes over the thread.
- Does Instagram come with it?
- Instagram is its own channel with its own card, though the manual route for both runs through a linked Facebook Page.