Get startedSimple Wix Setup
Free chatbot · Wix dashboard
Dashboard/
ProxyAI · SettingsChat bubble on your siteAppears on every published page
One bot · One inbox
Which shirts do you have?
We have the Linen Shirt ($38.00) and the Oxford Shirt ($45.00). Both are in stock.
Shop in chatLive Wix Stores Product Answers
Wix Store add-on
Ready to buyFilled Checkout Links on Every Channel
Wix Store add-on · Store Actions
Linen & Co.
New checkout · filled in
Order summary
Linen ShirtNavy / M · Qty 2$76.00
Subtotal$76.00
ShippingNext step
Email
Continue to payment
Wix site
WhatsApp
LINE
Wix checkout2× Linen Shirt — Navy / M$76.00
One checkout from every channel
Store ActionsCreate checkout linksBuild a filled checkout from the chat
Hand over checkout linkSend the link to the shopper
Maximum quantity per itemApplies to every checkout link
Assistant mode{{ p3mode }}
ShippingWix page
ReturnsWix page
Size GuideWix page
BlogWix blog posts
Bot Knowledge
How long is shipping, and can I return it?
Standard shipping takes 3–5 business days. Unworn items can be returned within 30 days.
ShippingReturns
Content syncKeep new and updated posts and products refreshed
Wix content updatedReturns page edited
10:02 AM
ProxyAI refreshed1 page re-read
10:03 AM
New answer liveOn your site and every channel
10:03 AM
How long do I have to return?
You can return unworn items within 60 days.
Grounded answersAnswers Grounded in Your Wix Content
Bot Knowledge add-on
When a person is neededHuman Support & Helpdesk
Human Handoff · Helpdesk Connect
Wei Lim · Wix site
Where is my order? It hasn't arrived yet.
Free chatbotFreeWix StoreOne-timeBot KnowledgeOne-time
Human HandoffOne-time
Abuse GuardOne-time
Nothing renews automatically
Abuse Guard
Strikes
✕
✕
✕
Moderation log
Flooding · ••••••••Strike 1
Off-topic abuse · ••••••••Strike 2
Session cooldownnow
Identity bannedStrike 3
You stay in controlMerchant Control & Simple Pricing
One-time add-ons · Prepaid credit · Abuse Guard
FAQ
Frequently asked questions
No. Connecting the Wix app creates an account and free chatbot for the selected site without a separate registration form or password.
You must switch on Chat bubble on your site in Settings. Your site must also be published. Once enabled, the bubble appears across the site without editing individual pages or pasting code.
Confirm that the site is published and the bubble is enabled. The site’s cookie-consent settings also apply: visitors who decline functional cookies may not receive the chat script.
No. ProxyAI works as a content and support assistant on a standard Wix site. Wix Stores is required only for live catalogue and filled-checkout features.
Yes, with the Wix Store add-on on a connected site that has Wix Stores. It can find published products and answer about variants, prices, and stock status.
No. ProxyAI reports only in stock or out of stock and does not expose or invent exact quantities.
No. Wix does not allow ProxyAI to modify the shopper’s open cart. Instead, ProxyAI gathers the requested products and sends a link that opens a new checkout already filled in.
Yes. The same link can be used on your Wix site and connected channels such as WhatsApp, LINE, and Telegram.
Not through the Wix Store assistant. For “Where is my order?” questions, use Helpdesk Connect so your team can handle the request as a support ticket.
Yes, with Bot Knowledge. You can manually sync pages, blog posts, and product descriptions, or enable ongoing synchronization for new and updated content.
Yes, with Human Handoff. The agent receives the transcript and an AI-generated briefing before taking over.
Helpdesk Connect supports Gorgias, Zendesk, Freshdesk, and Help Scout. ProxyAI also includes a built-in ticket board.
No mandatory monthly subscription. The chatbot is free, optional add-ons are one-time purchases, and ongoing usage draws from prepaid credit.
Add-ons and top-ups are paid by card inside the ProxyAI dashboard. They do not appear on your Wix invoice and do not renew automatically.
Reinstalling the app on the same Wix site reconnects to the existing ProxyAI account, bot, purchases, and credits.
Wix treats the duplicate as a new site. It receives its own new free bot rather than copying the original site’s bot, knowledge, and settings.