ProxyAI vs Crisp
A shared inbox covering several messaging channels, with AI answering funded from a credit balance bundled into each plan.
These two price different things
Crisp bills every month. ProxyAI does not. The bot and its add-ons are one-time purchases, bought once, kept for good, with no subscription and nothing that renews by itself. After that you pay only for the conversations your bot actually handles.
Crisp: A flat monthly price per workspace, each tier bundling a fixed dollar amount of AI credits. ProxyAI: a one-off price per bot, then metered usage charged against a credit balance at the published per-model rates. Which works out cheaper depends entirely on your volume and how many people need a seat, so this page sets the two out side by side rather than declaring a winner. Run your own numbers on the rates calculator.
How Crisp charges
| Plan | Price | Includes |
|---|---|---|
| Free | Free Forever | 2 seats · Website chat widget · Shared inbox and mobile apps · No AI credits included |
| Mini | $45 per month, per workspace | 4 seats · $5 included AI credits (approximately 90 automated conversations) · Shared email inbox · Custom email domain |
| Essentials | $95 per month, per workspace | 10 seats · $25 included AI credits (approximately 450 automated conversations) · Omnichannel inbox · Workflow automation builder · Knowledge base |
| Plus | $295 per month, per workspace | 20+ seats · $75 included AI credits (approximately 1,350 automated conversations) · Ticketing system · White labeling · Advanced analytics |
| Enterprise | Custom pricing | Dedicated onboarding · Personalized SLAs · Team training |
- Free tier: Free Forever plan with 2 seats and no AI credits.
- Trial: 14 days free trial with full access to all Crisp features.
- Channels listed on their pricing page: WhatsApp, Instagram DMs, SMS, Line, Viber
Every Crisp figure above is quoted from their pricing page, read on 2026-08-14. Pricing changes, check the source before relying on it.
How ProxyAI charges
One bot costs $0.00 to start (Basic Chatbot), paid once. There are no seats: the price does not change with how many people on your team use the dashboard. Capabilities are bought individually as add-ons rather than bundled into tiers, and conversation usage draws down a credit balance at published per-model rates.
Add-ons, one-time payment, no renewal
- Bot Knowledge, $38.00 once
- Abuse Guard, $10.00 once
- Human Handoff, $10.00 once
- Helpdesk Connect, $20.00 once
- Agent Tasks, $40.00 once
- Sentry, $20 once
The price you pay is fixed at purchase: a later price change never applies to something you already own, and an add-on you buy today does not appear on a bill next month.